Sadhna M

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Verified Reviewer

I ordered for padded 5d bra but I received plain

I want to return it.please refund it this looks like waste of money please please please please return it
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Loss:
$999
Pros:
  • Originals are wonderful
  • Feel of the fabric
Cons:
  • Cheap bras and return policy ripoff
  • Bras are mislabled and the too small

Preferred solution: Full refund

vijayaprashanth v

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Verified Reviewer

I want refund the amount

@@@@@Unsize bra, it's come 3 different sizes, waste of money ,,, please refund me the amount...,,,@@@nnn
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Loss:
$999

Preferred solution: Full refund

Leah F Tql

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Verified Reviewer

Mad customer

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ordered tlc bras said thet were shipped fedx package arrived torn with nothing in it fedx said they would do paper work contacted tlc and they said it was shipped cant get any help i want my merchandise or my 104 bucks back
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Loss:
$104

Preferred solution: Deliver product or service ordered

Leah F Hxi

Wanting my merchandise

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fedx delivered merchandise was torn up package fed x said they would handle it i called tlc and they said in one call it had been shipped and another call it hadnt checked trackin number and showed nothing
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Loss:
$104
Pros:
  • Feel
Cons:
  • Never received

Preferred solution: Deliver product or service ordered

Andrea W Ixu

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Verified Reviewer

Product doesn't work

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Why is the ORIGINAL Genie bra not available? They were great. This current product is only sold in a group of 3 which is ridiculously expensive and is a very inferior product.
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Loss:
$88

Preferred solution: Price reduction

User's recommendation: Avoid!

Virginia C Saz

Your bras suck and I’m gonna make sure everybody knows that

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Your bras are awful and Im gonna make sure everybody knows thatThey stretch but they didnt stretch in 30 days so therefore Im screwed.
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Loss:
$75
Pros:
  • Crummy customer service and non delivery of full order
Cons:
  • Exchange process

Preferred solution: Let the company propose a solution

User's recommendation: Don’t buy the lies

Patricia S Smm

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Verified Reviewer

Pissed off

I bought 3bras for 75$ only had them 3months and one ripped already ,they only gave a 30day guarantee, no replacement either they think I'm paying for any bras from them so it can rip in 3months forget that I will never purchase anything from them and will tell everyone not to buy them .
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Preferred solution: A replacement

User's recommendation: Don't buy them

MrsLisa H

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Verified Reviewer

Company would not exchange size

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Updated by user Mar 23, 2021

The bra fit somewhat comfortable, but the cup size could of been bigger for me.

Original review Mar 23, 2021
I bought the Genie TLC Bras and got the special offer for 6 bras. I got a 40 C/D size and wanted to go up a cup size. On their return label it has a checkbox option for exchange or credit. I called the company like it suggested on the instructions about an exchange to a bigger size, and they would not honor what the customer instruction label was saying I could do. They want to give me a $10.00 credit, keep the bras I do have and reorder even though the customer instructions said I could get an exchange.
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Preferred solution: Honor the exchange option like your return label offers. This is false advertisment from your company.

User's recommendation: DO NOT order unless you are absolutly sure of your size in this bra brand.

Denise W Pbt

Wrong size bra

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I ordered Genie bras one in each color for my daughter. I love my bras, and she was excited to have some that were comfortable. When she got them she wasn't happy with them. I didn't see them. While she was describing them I told her that they were a different style than mine (something that I didn't plan on her getting). Mine are a bra with a sports like bra over it. My daughter's are a bra with removable cups. Mine have the style number 10145-**-** My daughters have the style number10122-****. Is there anyway we could exchange for the style she was expecting?
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Pros:
  • Comfort

Preferred solution: The style expected.

User's recommendation: Make sure youre getting the right style!

Anonymous
map-marker Fort Worth, Texas

Return for

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Need to exchange for a different size it was to small. Customer service request this size. I just opened one package and your telling me that I cant exchange. And that I would have to purchase a new order again. THAT IS BULLCRAP!!!!! Why wasnt this said to me at the beginning of my order.
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User's recommendation: No exchanges can be made

Denise W Pbt
map-marker Canton, Ohio

Wrong size bra

I love my Genie bras!!! I loved them SO much that I told my daughter about them. She ordered one in each color. She thought the style would be like mine, they were not. Mine have a bra on the inside with a like sports bra look covering it. All one piece. Hers are a bra with removable pads. Any chance that we could exchange them for the correct style?
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User's recommendation: Make sure that you are order the right style.

Mariadejesus Ogz
map-marker Springfield, Ohio

To see if my order has been shipped

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No complaint No complaint. I did my tracking number again and show me that my order is going to be delivered today. I guess it took so long because of the covert and shipping'were delayed and I do understand that. Did not mean to call through the pissed consumer I just wanted to call the company genie bra. To get status on my order. I am very pleased with the out come .Thank You.
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Judy K Acw

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Verified Reviewer

Would not make good on bra purchased 2weeks past 30 days.

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Genie Bras - Would not make good on bra purchased 2weeks past 30 days.
I ordered my Genie bras and received them on September 5th. I work 6 days a week so I just now was able to call. 2 weeks after wearing the Genie Bra the under strap on 2 of the bras simply shredded. The only way I can wear them now is to cut the pads out and under straps. The company said it was over 30 days so I'm just out the money. Rip off
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Loss:
$104
Pros:
  • Comfort until strap broke on 2 bras
Cons:
  • Cheap bras and return policy ripoff

Preferred solution: Let the company propose a solution

Anonymous
map-marker Cleveland, Ohio

I'm calling to know the status of my order

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I got a email saying that my bras was delivered to the building where I stay is in a high-rise there are two hundred and something plus floors I don't know where they deliver the bras to or however, but I don't have them can I please get my money back on my card
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Joann O Qem
map-marker Dallas, Texas

Return and refund of order

I have received the wrong size bra
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Preferred solution: Let the company propose a solution

User's recommendation: I can't write a review at this time maybe later