Coldwater, Michigan
0 comments
Not resolved

Their Zip Bra zipper split on 3 of 5 zip-up bras I bought.Because it was outside of the 60 days, they refused to replace them.

I did not want my money back... I wanted a replacement, and they refused.

I ordered at the end of October... I waited until I wore all of the bras before I called.

After the 3rd one split, I'm afraid to wear the zip up bras anymore, and all they would say is it was outside the 60 day money back guarantee...As I said, I wasn't asking for my money back, I was asking for replacement merchandise!

Very poor customer service!

Review about: Genie Zip Bra.

I liked: I like original genie bras with lace trim.

Review #810137 is a subjective opinion of a user.

3.3
Diversity of Products or Services
Website
Customer service
PRODUCT OR SERVICE Genie Bras Bra
Reason of Review / Monetary Loss Bad Quality, Poor Customer Service, no replacement... / Not specified
Preferred solution Not specified

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