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1.9 Based on 84 reviews
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  • Customers like
    • Comfort 5
    • I like original genie bras with lace trim 2
    • Style 2
  • Customers don't like
    • No customer service 9
    • Zipper splits 6
    • Zipper poor quality 5

I made the mistake of buying this zip-up bra, I'm a 38D, size chart says I'm an XL. When I received the bras they were so tiny there is NO WAY they are a 38! Maybe a 32B! Don't buy this bra, it's a rip-off! They must make money off of the volume of $4.99 for shipping and handling is all I can figure out since they don't refund S&H. If you want to roll the dice and take a chance I'd say you should just throw money out the window. If you're a... Read more

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The worst company to deal with. Product does not fit according to the size chart and replacement did not fit either. Trying to return the product:first one was sent back with the return label sent by them and they are now claiming they never received it. Had to return second shipment at an additional cost. Customer service is terrible. Can't get anywhere with them as they suggested I give them to someone else who might be able to wear them.... Read more

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I have bought 4 genie zip bras from you 2 of them are 2x and the other 2 are 3x and none of them stays zipped could you please get a hold of me Thank You Add comment

The zippers in all three are impossibly to pull up. I purchased size L. I am 36C so that should work according to the chart . I know if i wash these the zipper will be worse. So i called for return #. and immediately was offered $7.00 credit I said no I wanted to return them That is until i found out no credit would be given fir the $13.00 shipping/ handling and I had to pay shipping back. I spoje to a supervisor who said thats tghe way it is!... Read more

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My daughter placed an order with Genie Bra last night...... she didnt see an email confirmation and decided to place another without my knowing. I called the company immediately and was told they could not do anything about changing the order at that time but they could in the morning and suggested I call in the am. I did......... I called as soon as their customer service lines were open. I have no idea what country I called but they told me... Read more

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The first order was too small and the replacement order which was 3 sizes bigger still did not fit. I tried to return them and the man who answered the phone was very rude, couldn't understand him, tried to keep pushing me into keeping them, giving them away, or offering me a six dollar credit just to keep them. He gave me an order number that was 14 digits long and not finished and when I commented on it he hung up on me. All I want to do... Read more

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Had bad experience I never received my order, when I called they said they lost my order I gave them My address again and yes never received the 2 nd order I finally cancelled it Add comment

So it looks like such a bargain - I should have known better 6.95 s/h and then when you find out it is crappy - you have to pay same amount to ship it back. Now have paid almost 24 dollars and have nothing. If you have actual *** this bra will do nothing for your shape and is VERY poorly made. I ordered the extra large - barely went around - way to tight and the cups didn't even come close to fitting. I have way more *** than there was cup. The... Read more

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I purchased the original Genie Bra a few years ago and love it..The ZIP bras, however,  seem to have 2 problems. First, they do not have enough material to adequately cover the zipper and the lower part of the zipper cuts into my skin. If the covering was longer and hung down below the zipper more I think that would fix the problem and I would like it. Second, I end up putting it over my head to get it on though, like the original, since... Read more

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I paid $23 for 2 bras, that won't zip. I actually worked up a sweat trying to get it on. Tried every trick in the book. I was told my refund was only $10. And I had to pay for the shipping! So I would be paying more to return it than paid to get it. Don't do it. I wish I had read the reviews first,.Shame on you Genie people. How can you live with yourself. So tired of being ripped off. This girl is going to be a smarter shopper from now on. ... Read more

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