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2.0 Based on 104 reviews
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  • Customers like
    • Comfort 5
    • Originals are wonderful 2
    • Style 2
  • Customers don't like
    • No customer service 9
    • Zipper poor quality 6
    • Zipper splits 6
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I fell for the hype-bought the zip bra. The zipper separated with the first try on...size was not close to true,and it will cost more to send it back than it is worth. P&H was more than bra. Never again! Not happy!Don't do it! From now on I will only buy in store items.This is a scam company and I hope word of mouth prevents further sales to trusting customers. What a shame.I could easily find 100 words to say but I don't use that language. I... Read more

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Very hard to zip. Not happy with this bra. Read more

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Very poor customer service. Not worth sending back, to much money. Zipper is terrible, unzips and breaks easily. Bra is very comfortable, (when you finally get it to zipper without unzipping) but very disappointed with the zipper.

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I ordered a buy one get one "free" custom genie bra for $10- total. They charged me $13.95 shipping. Not only did they not fit, but they weren't of good quality. I wear standard Genie bras and asked if I could do an exchange for one of those instead of the strapless ones I received. I was told to return them and they refund the $10. minus the S&H. $13.95 for the maybe 1 pound package that arrived in a mail bag??? REALLY??? I was then... Read more

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I ordered the Genie Zip Up Bra for $10 and tried to immediately cancel it when I saw the shipping was $13.95. Was told I couldn't cancel it until the next day. Figured, Okay, I'll try it. The zipper broke the first time I tried to put it on. They're cheaply made. Called for a "RA#" (return authorization) and was told I forfeited the original shipping charge of $13.95, AND would have to pay to ship it back. So, all in all, it's going to cost... Read more

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I need a return label emailed to me

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I don't understand why your bras don't come in larger sizes, like 3x thru 5x. We especially need a bra with no hooks or straps that dig into us. Personally, I would probably need a 5x and am so disappointed when I check your ads and only see , up to size 2x. Please consider the truly plus ladies out here. tsharon525@AOL. Com

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Zipper split after wearing about a dozen times. If I send it back they'll make an exception and send me a replacement. They have a system for appeasing angry customers! I don't want a replacement! I thought these were too good to be true. Thoroughly disgusted! I am, of course, outside my 60 satisfaction guarantee.

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Order buy one get one free. The did not have my size and I returned the bras for the next size up. Only received one bra back that was the same wrong size as the original. Customer service said I could return it to get my $10 back but it was a complex process. Said I should just give it away. Why didn't I get the two bras back if they were not going to send me the right size? I felt cheated. If I could not have right size I should have... Read more

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OMG .... I am a size 12 but the large was so tight it was painful. I went to a 1x... It was JUST as tight as the large... Whaaaaaa????? I hate bras anyway...such a scam, and I had hopes for the genie...but not to be! So buyer beware.... These bras are apparently made for teeny tiny fairy!

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