Genie Bras Complaints and Reviews

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Genie Bras
Main address: 492 Route 46 East 07004 Fairfield NJ
(973) 287-5154, (973) 287-5175, ,
  • 88+9 mobile complaints
  • $120K claimed losses
  • $1.3K average
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  • 1 day ago
  • Footwear and Clothing
  • Kennesaw, Georgia
  • Cami Shaper
  • 34

First of all the website is confusing as heck and I ended up ordering 12 camishapers instead of 3- I feel the site was designed to confuse the user. At any rate- Customer service offered a steep discount to keep all 12- so I did. Then they overcharged my account by $15.00. I have been told since 9/16 that I will receive the refund. But as of 10/22 no refund. Although I have called 3 times. I am... Read more

Was this review helpful? 0 0

The new genie bras I bought last week are a cheep version of the ones I bought several years ago. The quality went down, but the price stayed the same. I will never buy another genie bra again and will also tell my friends and family about the poor quality. Very dissatisfied in Louisiana Add comment

     

  • Oct 05
  • Footwear and Clothing
  • Bra Size
  • 284

I had read these did not run according to the size chart--to size up. I fell in the 1X size, so I ordered the 2X. Not even close. The bottom rolls up under my ***. The pads are horrible--they roll up & turn into lumps. It felt like I was in Gone with the Wind & they kept tightening my corset. If it fit, it might not be half bad. I only wanted a bra to wear to bed or lounge in in... Read more

Was this review helpful? 4 0

I have ordered these bras and have not received them and I can't find a way to contact the company. Add comment

     

  • Sep 24
  • Footwear and Clothing
  • Cami Shaper
  • 148

I even bought the extra water filled pads and they are not big enough either to fill the whole front on each side, I got the Cami and it sure don't pull my stomach or waist in 2" like it says. I choose the Chami to help shape my mid section and perhaps my wasit a nitch, I gained a little weight and thought if it would pull me in 2 " i could button my pants, most are stretch jeans, It did not... Read more

Was this review helpful? 1 0

     

  • Sep 18
  • Customer Service
  • Out Of Stock Items
  • 2
  • 2
  • 315

I placed an order August 19 for my moms birthday. Checking the online status after Labor the order hadn't been shipped. When I called to check they were rude and told me I should receive it by that weekend. That was nearly two weeks ago and still hadn't received my order. When I checked it the status changes to out if stock and waiting for my payment. I called and they were even more rude. They... Read more

Was this review helpful? 8 0

     

  • Sep 17
  • Footwear and Clothing
  • Shelby, Iowa
  • Genie Zip Bras
  • 211

Ordered 2 bras for the price of one ($10), so got two sets (black and nude) ($20). Even though they are shipped in the SAME package, I got charged $6.95 for EACH bra (2 sets = 4 bras), so $6.95 x 4!!!!!!!!! To top it off, when I called to order, it was all done through a recording (no live person). I waited on the phone through SEVERAL marketing ploys ("you have been selected") with no way to... Read more

Was this review helpful? 3 1

     

  • Sep 14
  • Footwear and Clothing
  • Positive Experience
  • 340

Whenever I wash my Genie Bra both pads come out and I dig through the clean dry laundry to find them and put them back in the small opening above the bra cup. I wish they stayed in the bra. Maybe I should wear them without the pads. Otherwise, my Genie Bra is comfortable and fits nicely. I have no other problems with it. I bought two Genie Bras from Walmart at Christmas and thought that would be... Read more

Was this review helpful? 2 1

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